Frequently Asked Questions

Do you offer refunds?

Returns are accepted for up to 30 days from the date you received it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

Do you ship worldwide?

We offer free shipping within the United States, excluding Alaska & Hawaii.

Orders typically ship within 24 hours via UPS ground. Most orders are delivered within 2-5 business days.

Where can I find the instruction manuals?

You can find the instruction manuals for all of our products here.

How portable is the agility set, and does it require extensive setup?

Portability is a key feature of this agility set. It comes with carrying cases for easy transport and organization. The setup is straightforward, allowing for quick assembly and disassembly, which is perfect for those who wish to train in different locations or have limited storage space.

What materials are used in the construction of the agility equipment?

The agility course is made from high-quality, durable materials designed to ensure safety and longevity. This includes weather-resistant elements for outdoor use and sturdy, safe constructions for all the included obstacles.

Are there any maintenance requirements for the equipment?

Maintenance is minimal. We recommend regular checks to ensure all components are secure and in good condition, especially when used outdoors. Simple cleaning with a damp cloth is sufficient for most pieces, and any specific maintenance requirements are detailed in the product manual.